Surface Pro - Synfire Pro 1.8.2 or 1.8.3 full version doesn't start.

Posted Tue, 2017-10-17 - 07:21

I did install several times, uninstall, install again,... and when I start the software I just get a sound but the software doesn't start. The task manager in Windows 10 shows the application running but it's not visible nor operative. I did cancell all the processes and start again but I don't find a solution. Please, help.

Thanks

andre

Wed, 2017-10-18 - 12:42 Permalink

Please make sure you have the latest version of iLok License Manager installed (www.ilok.com).

Sometimes startup takes longer, if multiple network drives are connected to a computer, especially via WIFI.

I also wonder where the sound comes from. Synfire doesn't play a sound on startup.

Please email support, if the problem persists.

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