Posted
Hi!
Since I switched from mac to Pc, I bought a surface Pro i7 16gb ram, I 'm running windows 10.
It seems I cannot install synfire express. It gives me the following message: There is a problem with this windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I tried to uninstall synfire for do a clean install, but I just can uninstall the cognitone audio engines, but not the application itself.
Thanks a lot in advance,
Joan
Di., 28.03.2017 - 19:08 Permalink
by the way, before the last message, it gave me the following message: the installation of the package failed.(create pathbase\SynfireExpress.exe (executable)) The items installed so far will be removed again.
Di., 28.03.2017 - 20:13 Permalink
Ok, now it s installed. The problem that I mmfacing now it s the fact that i lost my last Ilok, today I bought a Ilok 3, but my surprise its that you need the two iloks connected for transfer the licenses. What I can do ...
Mi., 29.03.2017 - 12:24 Permalink
Hi!
I send a mail to the developer, not answer yet. It takes long him to answer the mails?
Kind Regards
Mi., 29.03.2017 - 22:13 Permalink
hi joan, support handled your request today. please reply directly to support emails if you still have issues. thanks!