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Pro-tools 12.3.1 drone not working crash Pro-tools

Profile picture for user akaidrum
akaidrum
Posted

I have a problem when i insert cognitone drone pluging on a track in Pro tools 12.3.1HD  apple mac

It freeze protool, the mouse pointer becomes the busy rainbow circle.

I have to force quit pro-tools 

I delete the drone pluging from avid plugin folder.

reinstall syfire 3 times 

still the same 

See I attched the crash report.

Thanks for ading pro-tools support

I would realy like to use synfire with  pro tools. Thanks 

my OS is Yosemite 10.10.5

Attachments
synfire_crash_report.txt
Profile picture for user andre
andre
Mo., 14.12.2015 - 16:26 Permalink

The latest Pro Tools we have is 12.3.0.241 on OS X 10.9, which runs fine.

Is the 12.3.1 update exclusively for OS X 10.10?

We had this hang with the first build we published. It was locked and replaced. Which Synfire build do you have? You also need Audio Engine version 2.2.1 at least.

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andre
Mo., 14.12.2015 - 17:14 Permalink

Nevermind. Just updated to Pro Tools 12.3.1 and everything still works fine.

Looks like you are running the first broken build of the Audio Engine.

Please download the latest build of Synfire, delete CognitoneDrone.aaxplugin from the Plug-Ins folder of Pro Tools and re-install.

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akaidrum
Mo., 14.12.2015 - 18:15 Permalink

Thanks for the reply.

I downloaded the latest synfire Synfire Pro 1.7.14 Build #8 (OS X) 

Use the uninstall to uninstall manuallay check my aplications support folder and delete all synfire files then re=install 

I try with Pro tools 12.3.1 HD

I try with Pro tools 12.3.1 not HD

I try with Protools 11.3.2  HD 

I try with Protools 11.3.2  not HD

I get the same hang protools crash 

I am on imac 

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andre
Mo., 14.12.2015 - 20:16 Permalink

Thanks now I can reproduce it. Not an easy fix. That's disfortunate. We will need to retract Pro Tools support until we can find a solution.

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akaidrum
Mo., 14.12.2015 - 20:22 Permalink

OOOhh NOOO, lol

I was so happy when I saw the new update with pro tools drone.

No worries, I know you guys will sort it out soon. 

Thanks 

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akaidrum
Di., 15.12.2015 - 21:03 Permalink

Just tried and Pro tools drone, rewire transport is working OK

Thanks for the speedy fix

 

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housekeeper
Di., 15.12.2015 - 21:31 Permalink

If you know how to make Pro Tools read the tempo from ReWire, let us know. Works with almost every DAW, except Pro Tools.