Posted
Hi,
I'm new to this forum.
SynFire Express 2 (upgrade from HN2 Advanced) is the update that interests me.
In my profile, nothing indicates that I have the Advanced version. All I see is Harmony Navigator, bought in 2009. I stopped using it in 2011.
When I launch the update procedure, Cognitone displays a list of which SynFire Express 2 (upgrade from HN2 Advanced) is part of it.
Should I conclude that I am eligible for SynFire Express 2 (upgrade from HN2 Advanced) considering that it is part of the list?
I sent an email to Cognitone support for clarification a few days ago and remained unanswered.
Thank you for your help
All the best
So., 29.12.2024 - 16:18 Permalink
Harmony Navigator 2 (without mention of LE) is the advanced edition eligible for an upgrade. Support requests are best submitted with the form. Emails sometimes get lost in spam traps.
So., 29.12.2024 - 17:19 Permalink
Thank you Housekeeper
Just did the upgrade
All the best