Skip to main content

No audio engine to install?

Posted

There is no audio folder in Synfire program to see..
Has something to do with security ? 


Thu, 2025-03-06 - 09:41 Permalink

The Windows installer sometimes doesn't install the engine. Uninstall the engine using Windows control panel and also delete that audio folder. Then reinstall.

Thu, 2025-03-06 - 09:45 Permalink

I can not find how to uninstall the audio engine..location ?
Look everywhere on the c drive : audio, engine ? 

Thu, 2025-03-06 - 09:54 Permalink

Found a support case with a similar problem. There is possibly an old MSI of Synfire set aside somewhere by Windows that makes the installer think the Engine is already installed. 

You need to uninstall and reinstall Synfire. 

Make a full backup first just in case. 

Use the Apps control panel of Windows settings to remove both Synfire and Audio Engine. 

Remove:

C:\Program Files\Cognitone\Synfire
C:\Program Files\Cognitone\Audio
C:\ProgramData\Cognitone\Setup (may be hidden)

Install Synfre again

Thu, 2025-03-06 - 10:19 Permalink

Get the same screen again : Unable to launch Audio Engine ....
There is no Audio  engine folder in Cognitone folder.
What could prevent generating this ? 
Programdata is a hidden folder, make it public ?

Thu, 2025-03-06 - 10:40 Permalink

The engine doesnt get installed because the installer thinks the current version is already installed. Did you remove it from the Apps list in control panel and delete said folders?

Thu, 2025-03-06 - 11:25 Permalink

Yes, i removed it , there are no apps : cognitone, synfire and audio to be found and on windows with search : cognitone, synfire and audio not existing 
Seems to be there there all is deleted ?
Let me try to install again ..

 no,..the same error again : Unable to launch 
space reguired : 112 Mb ? 


i can't  remember : i quit audio engines on windows taskbar , or deleted ?  ..for a reinstall of th elatest version
 

Thu, 2025-03-06 - 11:48 Permalink

That image shows the SETUP program. The engine is installed by a native Windows installer that also includes the SETUP program.

Thu, 2025-03-06 - 12:05 Permalink

If there is no 

C:\Program Files\Cognitone\Audio\Engine.exe 

the engine was not installed

Thu, 2025-03-06 - 12:46 Permalink

This seems to happen only to a few long time users that have installed many updates already. 

Check C:\Users\(USERNAME)\AppData\Roaming\Cognitone and sub directories for any old MSI files that may be lingering there and delete them.

Thu, 2025-03-06 - 12:59 Permalink

"Check C:\Users\(USERNAME)\AppData\Roaming\Cognitone and sub directories for any old MSI files that may be lingering there and delete them."
i did, but no files there

Thu, 2025-03-06 - 17:05 Permalink

Seems that i must look under the hood of windows 11 to get a log file for installation..

Mon, 2025-03-10 - 18:48 Permalink

Yes, that's right , the audio engine showed up in the little programme and did the repair
Otherwise it could be a nasty problem to solve, so  i am happy with it