Posted Mon, 05/03/2021 - 11:10
Hi there. I am trying to my Synfire user account page, but when I go to variou sections
of the website to download or to eddit my account deatils it keeps taking
me back to the login screen and asking for my user name and password every time.
Thanks for any help with this issue.
Fri, 05/07/2021 - 12:35 Permalink
(sorry for the long wait. If you need help with login, please contact support at cognitone com)
Sounds like your browser is rejecting cookies from cognitone.com, or your IP address changes frequently (VPN). If you fix these issues, login should work again.
Mon, 05/10/2021 - 11:04 Permalink
Thank you for your reply Andre. i have sent an Email over to support.