Trouble using the Synfire account page

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wozitcool's picture
wozitcool
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Last seen 1 month 6 days ago

Trouble using the Synfire account page

Hi there. I am trying to my Synfire user account page, but when I go to variou sections

of the website to download or to eddit my account deatils it keeps taking

me back to the login screen and asking for my user name and password every time.

Thanks for any help with this issue.

andre's picture
andre
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Last seen 11 hours 56 min ago

(sorry for the long wait. If you need help with login, please contact support at cognitone com) 

Sounds like your browser is rejecting cookies from cognitone.com, or your IP address changes frequently (VPN). If you fix these issues, login should work again.

wozitcool's picture
wozitcool
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Last seen 1 month 6 days ago

Thank you for your reply Andre. i have sent an Email over to support.

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