Posted
Hi there,
On Windows 10, I'm trying to demo HN2 LE but have not yet been able to open the software. When starting the program, I get an error message - ERROR_ACCESS_DENIED and I get the option to Quit or Continue.
Clicking Continue, I can see HN2Demo (32bit) appear in the Task Manager, but the program doesn't actually show on the desktop.
Would really like to try this.
Thanks
Thu, 2017-09-28 - 09:36 Permalink
before you install you need to extract the download to a new directory. dont run setup.exe inside the zip. also be sure your have admin rights with the windows user account that installs the demo.
Thu, 2017-09-28 - 12:28 Permalink
please uninstall the broken previous install with windows control panel first. should work after that.
Thu, 2017-09-28 - 13:35 Permalink
Hi,
no luck unfortunately. I uninstalled the previous installation. i also searched the regedit for 'cognitone' and deleted all instances found. Clicking on the unzipped setup file, there are 2 different behaviours. 1. the installer flashes on screen for a second and then disappears or 2. The setup starts, but I get the same error message that I attached in the previous post.
Thx
Thu, 2017-09-28 - 15:31 Permalink
the extracted files dont seem to be complete. i can not see 'check.exe'. and there's another downloaded zip in there. best maybe you delete the folder and extract the zip again to the default folder name suggested by windows.