Posted
During the next several days our websites will temporarily go offline during system and infrastructure updates. There will be brief interuptions of services.
The update involves several networks, hosts, and locations. Although we staged and simulated the whole procedure in a lab, a final cutover to live operation always surfaces some friction that may take a few hours to resolve. Email communication may be spotty or not functioning during short periods of time.
We will keep this forum site open during the updates (it will be updated last) and keep you posted about progress, if that's necessary at all.
Fri, 2026-05-15 - 23:40 Permalink
Servers are now up again and seem to be working fine. This forum needs an update, too. But that's less urgent. The update took way longer than planned. I'm glad we only have to go through this every couple years.
There will probably still be glitches popping up here and there. If you encounter any issues, please drop us a line at support at cognitone dot com.
Thanks!