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Can not install the new update

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shivaloca
Posted

Hi

I can not install the new update

Attachments
Install-Error.gif
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shivaloca
Wed, 2013-10-30 - 16:35 Permalink

Hi Supertonic

I use Synfire in two versions

One in my old laptop macbook pro with Snow Leopard 10.6.8 and another in my imac desktop with Mountain Lion 10.8.5

 

The png corresponds to the snow leopard,i never had problems with previous versions and in the mountain lion i have not installed yet the last update

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supertonic
Wed, 2013-10-30 - 19:36 Permalink

Try 'Repair Permissions' with Apple's Disk Utility. And after that install Synfire once again.

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shivaloca
Wed, 2013-10-30 - 20:29 Permalink

Hi

Supertonic i have installed now in my mountain lion 10.8.5 the new update & works perfect

Ok;I will try with repair permissions and will inform

Thanks to your help ;)

 Hi again

Excuse me,when i make the repair permissions is necessary to be connected to internet?

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markstyles
Thu, 2013-10-31 - 03:11 Permalink

You don't need to be connected to internet to repair permissions... A good idea is to 'repair' or at least 'verify' disk too.

You need the system DVD that came with computer, or use a different partition that has an OS on it..  

 

If you hold down 'option' when you boot up, you'll get a list of drives to boot from.. I believe the later versions of OSX, put a 'recover disk' partition on, this I believe will let you repair main OSX drive.

 

There is also a program called 'Disk Warrior', that will often fix things the Apple disk utilty can't...

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shivaloca
Thu, 2013-10-31 - 15:09 Permalink

Hi

Mark thanks to your advices

Supertonic i have done repair permissons and does not work,the same problem

Has anybody the same problem with Snow Leopard 10.6.8?

 

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shivaloca
Thu, 2013-10-31 - 17:03 Permalink

I follow getting this window message:

* error during installation.

there was an installation error unknown.

the installer encountered an error that prevented complete the installation.

please contact the software manufacturer for assistance

Attachments
4502_Error-Install.png

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supertonic
Thu, 2013-10-31 - 17:07 Permalink

10.6.8 works fine. It must be something different with your Mac.

Run Console.app and look if you can find an error message.

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supertonic
Thu, 2013-10-31 - 17:49 Permalink

Installer complains about a 'Missing bundle identifier' frequently, however for a different product. Your installed receipts database seems to be broken. Maybe you should try and install the most recent versions of these other products to fix the database? I am just guessing, though.

Another tip I found:

(https://discussions.apple.com/thread/2360944)

Also be sure to update to the lastest release of OS X 10.6.8.

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shivaloca
Thu, 2013-10-31 - 17:51 Permalink

Hi

Is strange,i have not changed nothing in my computer

What is different in the new update?

I have copied the text of the consola

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shivaloca
Thu, 2013-10-31 - 18:15 Permalink

Hi

Supertonic :be sure lastest release of OS X 10.6.8

I have checked under the apple icon-update the software and not appears another 10.6.8 release then i suppose i have the lastest

Thanks for the link,really i don,t understand it but i will try and also i will try mark suggestion about disk warrior

I will try to kiss the good luck

Thanks to your helps MarkStyles & Supertonic

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shivaloca
Thu, 2013-10-31 - 18:35 Permalink

Hi again

I am surprised;i have descompressed the .zip update again and now the mpk works and i have installed the new update

Thanks to your help ;)