Some Plug-ins Are Blocking a Scan

Problem

A plug-in refuses to scan and blocks the scanning process seemingly indefinitely.

Cause

Some plugins seem to spend a very long time doing stuff and never return. They may be checking license status, attempt to connect to a server, or whatever. Sometimes a plug-in opens a dialog window that may be obscured or otherwise hidden, so you never get around to dismissing it.

Solution

Be patient and wait 3 minutes after which the scanner will dismiss the plug-in and exclude it from being considered in future scans by adding it to the file BannedPlugins64.txt in /Library/Application Support/Cognitone/Resources (Windows: C:\ProgramData\Cognitone\Resources).

If you want to retry scanning all plug-ins from scratch, you can do at any time. Just select the option Scan All (Reset) before you start a scan.