Migrating Configurations After Upgrade
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How to move your existing configuration and projects to an upgraded installation.
Installing the software on your computer
How to move your existing configuration and projects to an upgraded installation.
Unhandled exception: Permission denied ("/Library/Application Support/ Harmony Navigator 2/Updates/setup.db.temp)
If you get this error message when trying to open HN2 for the first time, a recent OS update or other installer has probably messed with system folder permissions. This is how to fix it:
Occasionally an anti-virus utility reports a false alarm on Windows, when installing Synfire.
Affects OS X 10.8 and Later: You may see a message warning you that the downloaded package "is not from an identified developer". You can safely ignore it. Cognitone uses a packaging method (multiple packages bundled) that is currently not recognized by Gatekeeper. The actual software being installed is properly digitally signed and registered with Apple.
If you encounter the error message "Initialization Error. Code -7" on Windows, this may indicate a conflict with some security or defense utility. Reportedly, this was the case with the product "Emsisoft Online Armor", but it may also occur with other products (Panda, Comodo, etc).
This message indicates that one or more folders on your Mac have restrictive permissions that hinder Synfire from looking up system information. On a clean OS X installation, this should not happen. For whatever reason, the default permissions were modified on your system. A -5000 error is an Apple OS X message that is not solely related to Synfire. It can occur with any application.
If you happen to get the message "You can't open the application because it may be damaged or incomplete" when starting HN2 or Synfire Pro on a Mac, you should do the following:
We do not know yet why this happens in the first place, but it seems to happen to a few users every now and then. We were unable to reproduce the message on any of our Macs.
When a computer is reinstalled , what is the correct procedure for reinstalling Harmony navigator.
I have tried deactivating and also not deactivating, but the result is always the same. You don't seem alowed to reinstall the software on any computer (PC or Mac) for a second time as it will only authorise one time , then installation is permently discarded.
I have now run out of alternative computers to reinstall on as I have been doing in the past. Windows when used with lots of music software programs especially, is not a very stable o/s and i need to reinstall the operating system every few months.
What should i have done when i reinstal to get the program up and running back on the same computer, and what should i do now.
This shell script fixes file and folder permissions in the Propellerhead Software folder. Use this in case some other software installer has messed with the permissions and you can no longer install or update Synfire Pro. This script is meant as a workaround until we will have changed the installer to ask you for admin privileges and make these modifications automatically.
This message points to another (possibly crashed) instance of the program still running invisibly in the background. Please open the Windows task manager and terminate HN.exe (or SynfirePro.exe). This should free up all locked files and resources. Another possible cause for this are insufficient access rights for the current user to write to the folder "C:\Program Files\Cognitone". Please set the access rights for this folder manually such that all users have full access to it.
