Installation

Unhandled exception: Permission denied ("/Library/Application Support/ Harmony Navigator 2/Updates/setup.db.temp)

If you get this error message when trying to open HN2 for the first time, a recent OS update or other installer has probably messed with system folder permissions. This is how to fix it:

Affects OS X 10.8 and Later: You may see a message warning you that the downloaded package "is not from an identified developer". You can safely ignore it. Cognitone uses a packaging method (multiple packages bundled) that is currently not recognized by Gatekeeper. The actual software being installed is properly digitally signed and registered with Apple.

This message indicates that one or more folders on your Mac have restrictive permissions that hinder Synfire from looking up system information. On a clean OS X installation, this should not happen. For whatever reason, the default permissions were modified on your system. A -5000 error is an Apple OS X message that is not solely related to Synfire. It can occur with any application.

When a computer is reinstalled , what is the correct procedure for reinstalling Harmony navigator.

I have tried deactivating and also not deactivating, but the result is always  the same. You don't seem alowed to reinstall the software on any computer (PC or Mac) for a second time as it will only authorise one time , then installation is permently discarded.

I have now run out of alternative computers to reinstall on as I have been doing in the past. Windows when used with lots of music software programs especially, is not a very stable o/s and i need to reinstall the operating system every few months.

What should i have done when i reinstal to get the program up and running back on the same computer, and what should i do now.