Solutions

Knowledge base (KB) of solutions, explanations and workarounds concerning technical issues with installation and setup of Cognitone software. If you are looking for step-by-step instructions on how to use the software, please visit the Tutorials section.

Titlesort ascending New
Virus Warnings Installing Synfire (Windows)
Using Synfire and DAW on same ASIO device
Uninstalling The Software Manually
Unhandled exception: Permission denied (OS X)
Tempo Map Resolution
Sound Setup: I Can't Hear Anything
Reinstalling Harmony Navigator 2
Propellerhead Folder Permissions Fix (Mac)
Program won't start. No messages shown, nothing happens at all
Problems With MIDI Input (Windows)
OS X 10.8 Message: "The app can't be opened, because it is from an...
No sound in Sonar when triggered from Synfire
Mouse pointer corrupted on high DPI screen (Windows)
MIDI playback very quiet on OS X 10.7 (Lion)
MIDI output not sent to external MIDI port (Windows)
Message: "[E0543] The MIDI subsystem configuration failed" (OS X)
Message: "You can't open the application because it may be damaged or...
Message: "User lacks sufficient permissions to run Synfire Pro" (or...
Message: "Too many levels of symbolic links" (Mac only)
Message: "Initialization Error. Code -7" (Windows)
Message: "Failed opening MIDI system" on startup (Win7/64)
Message: "Error: Sharing Violation" during Install/Uninstall (Windows)
Message: "Error: Sharing Violation" (Windows)
Message: "Error -5000 while verifying your authorization" (Mac)
Instruments don't sound like expected
Installation doesn't start or crashes half way through
HN1 does not start on OS X 10.9 and later
Hanging Notes
Computer suddenly reboots during installation (Windows)
Cognitone Drone, Sprike or Soundcase Plug-ins are not showing up in DAW or...

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