Knowledge base (KB) of solutions, explanations and workarounds concerning technical issues with installation and setup of Cognitone software. If you are looking for step-by-step instructions on how to use the software, please visit the Tutorials section.

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Cognitone Drone, Sprike or Soundcase Plug-ins are not showing up in DAW or...
Computer suddenly reboots during installation (Windows)
Hanging Notes
HN1 does not start on OS X 10.9 and later
Installation doesn't start or crashes half way through
Instruments don't sound like expected
Message: "Error -5000 while verifying your authorization" (Mac)
Message: "Error: Sharing Violation" (Windows)
Message: "Error: Sharing Violation" during Install/Uninstall (Windows)
Message: "Failed opening MIDI system" on startup (Win7/64)
Message: "Initialization Error. Code -7" (Windows)
Message: "Too many levels of symbolic links" (Mac only)
Message: "User lacks sufficient permissions to run Synfire Pro" (or...
Message: "You can't open the application because it may be damaged or...
Message: "[E0543] The MIDI subsystem configuration failed" (OS X)
MIDI output not sent to external MIDI port (Windows)
MIDI playback very quiet on OS X 10.7 (Lion)
Mouse pointer corrupted on high DPI screen (Windows)
No sound in Sonar when triggered from Synfire
OS X 10.8 Message: "The app can't be opened, because it is from an...
Problems With MIDI Input (Windows)
Program won't start. No messages shown, nothing happens at all
Propellerhead Folder Permissions Fix (Mac)
Reinstalling Harmony Navigator 2
Sound Setup: I Can't Hear Anything
Tempo Map Resolution
Unhandled exception: Permission denied (OS X)
Uninstalling The Software Manually
Using Synfire and DAW on same ASIO device
Virus Warnings Installing Synfire (Windows)

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